myColorado Accessibility Statement
Contact Us
myColorado phone: 303.562.9855
We welcome your feedback about the accessibility of the myColorado app and services. Please let us know if you encounter accessibility barriers or would like to request assistance.
All requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days.
Reasonable accommodations or modifications are provided at no cost.
Accommodation requests that would impose an undue financial, technical or administrative burden to the myColorado Platform may not be fulfilled as requested.
Examples of accommodations include:
Assistance connecting with AIRA. Aira is a service that provides on-demand, visual interpretation services for people who are blind or have low vision. This option provides free sessions (for up to 30 minutes) on how to operate or interact with the digital service with which they need support.
Assistance completing the Colorado OIT Accessibility Contact Form
Remediated PDFs
In the Workplace
Current employees needing workplace accommodation should contact their Resource Manager for support.
Prospective employees who have been invited to interview for an employment opportunity should work directly with the person arranging the interview.
Commitment
The myColorado Platform is committed to providing equitable access to our services to all Coloradans.
Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines help make technology accessible not only to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.
Our efforts are just part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations to any of our services.
How We Are Implementing Accessibility
Website Testing and Remediation
We conduct automated and manual testing of all webpages for accessibility and quality assurance.
We continue to test and remediate our digital products in an effort to provide continuous improvement of our sites and applications.
In addition, we make use of tools such as the Web Accessibility Evaluation Tool (WAVE), Contrast Checker by WebAIM and other automated and manual testing tools.
Training
We provide accessibility training to all staff through required coursework and regular targeted training.
Procurement
We have developed systems and processes to ensure all digital products we procure meet established technical standards by including accessibility assurances in contracts, requiring vendors to complete a Voluntary Product Accessibility Template (VPAT) also known as an Accessibility Conformance Report (ACR), and validating the accessibility information we receive.
Updated On
This Accessibility Statement was last updated on: 7/1/2025