Educator Certificates FAQs

How do I add my Educator Certificate to myColorado wallet?


To add your Colorado Educator Certificate to the myColorado wallet, you need to have a myColorado account and the current version of myColorado installed on your device.  If you haven't already, download the myColorado app from the App Store or on Google Play and create an account.

Be sure to check the device and system requirements to ensure device and operating system support.


To add your Educator Certificate, click on the “Colorado Department of Education Credentials” button from the myColorado wallet. 

Educator Certificates FAQs Cont.


How do I share my Educator Certificate from the myColorado wallet?


To share your Certificate, click on  “Colorado Department of Education” from the myColorado wallet. From the following screen:


The recipient of the Certificate will be able to verify it by clicking on the URL, which will connect them to the public COOL system and the certificate information.


Note that you can also print the Certificate using this process, by selecting a print app from the list.



Will my Certificate get updated when I get a new license, endorsement, or designation?


Your Educator Certificate will not be automatically updated if there are any changes, such as new endorsements, or licenses added or renewed.


To update your Educator Certificate you will need to sign in to your myColorado account.




How do I remove my Educator Certificate from the myColorado wallet?


To remove your Educator Certificate, you will need to sign in to your myColorado account.




Why did my Educator Certificate disappear from the myColorado wallet?


Your Educator Certificate will remain in your wallet unless you sign out of the myColorado app.  Note that simply dismissing, suspending, or closing the app is not signing out. Signing out is accomplished by selecting the “More” tab, then the “Sign out” button from the menu.



If you have signed out of the app, and your Certificate is no longer in your wallet, you can restore it by following the “How do I add my Educator Certificate to myColorado wallet?” process in the section above.

 

Support resources for the Educator Certificate and COOL:


Email CDELicensing@cde.state.co.us or visit our website at http://www.cde.state.co.us/cdeprof

https://cool.randasolutions.com/Help/Support

or phone at 877-314-1412